FAQ

1. Is there a ceiling on the number of visitors coming to Bhutan?

Bhutan follows a “High Value, Low Impact” tourism policy. This is achieved through tariff regulations put in place by the Bhutanese government. But there are no restrictions as such on the number of visitors although the capacity crunch of the airlines operating to and from Bhutan and the limited capacity of the local hotels may dictate the inflow.

2. What services and incentives are included in your tour package?

The tariff is fixed by the Tourism Council of Bhutan. Our package contains the following services:

• A proficient guide who is fluent in English and other languages
• An experienced driver to chauffer you around
• An SUV or luxury bus depending on the size of the group
• All meals
• A minimum 3-star accommodation
• Mineral water
• Taxes and royalty

The package does not include:

• Travel Insurance
• Meals in 5-Star restaurants
• Alcoholic drinks
• Air fares

3. How good are Bhutan’s communications facilities?

The whole of Bhutan, except for some pockets, are accessible through a mobile phone network. So is internet with the major urban centers covered through the 3G and 4G networks. Most hotels provide free internet facilities.

7. What happens if there is a last-minute change in flight schedule or delay?

Bhutan’s two airlines provide alternate arrangements including rescheduling of flights. For those who check in late, the airlines charge a nominal fee to put the passengers on the next available flight.

For those returning from Bhutan, the airlines will assist you with all the arrangements in the event of a flight delay. They also make attempts to contact you for your connecting flight airline when there is a delay. If you are not able to take your connecting flight on the same day, the airlines will arrange for your accommodation in the place of your transit.

8. How long would it take to process my visa to Bhutan?

You should receive your visa 14 to 15 days prior to your departure. Don’t forget to print out a copy of your visa so that you can present it at the check-in counters at the airport in Bhutan. To process your visa, email a scanned colour copy of your passport, postal address, and occupation.

9. How do I get the right trip?

That is entirely dependent on the experience, goals and outcomes you want from your holiday. First consider what sort of experience you wish to have. The second consideration is how much time you have and in what season you would like to trek. A general overview of the main treks is listed and we are happy to tailor the treks to suit your needs. Solo travelers or those traveling with friends have the choice of joining one of our regular trekking groups or arranging their own trek itinerary with us.

10. Are the trek itineraries set or can they be customised / flexible?

Our trek itineraries are very flexible. You can go for as many or as little days as you like. When you are travelling as a group, you can easily request your guide to explore previously unintended areas, extend the trip or cut it down – it is totally up to you.